R2v3 certifiedISO 14001ISO 45001
(888) 391-5211

Managed IT that fixes problems first.

Managed IT services that cover monitoring, support, security and Microsoft 365 for one flat monthly fee, so your staff are not the first to notice something is broken.

  • US-based engineers
  • Flat monthly pricing
  • 24/7 monitoring
  • Cancel with 30 days notice
Managed IT services engineers working at their desks
Network healthMonitoring
  • FirewallHealthy
  • Core switchHealthy
  • File server FS01Disk warning
  • Cloud backupVerified 2:00am
  • Workstations42 of 42 patched
02:14 Disk warning on FS01. Replacement drive ordered.
Sample view

R2v3 certified disposal is also part of every plan

ISO 14001 certifiedR2v3 certifiedISO 45001 certified

Managed IT services, explained

Most small and mid-size businesses buy IT the way they buy plumbing: someone gets called when something breaks. The bill arrives when cash is tightest, and the same problems come back.

Instead, our managed IT services flip that. We watch your systems around the clock, patch and back them up on a schedule, and fix most issues before your team notices. You pay one flat fee every month, so the bill stays predictable.

Managed IT services at a glance

Pricing
One flat monthly fee
Support
Unlimited remote help desk
Engineers
US-based
Hours
Mon to Fri, 8am to 6pm ET
Monitoring
24/7

What we usually find on day one

Nothing looks broken. That is the problem.

Machines nobody has patched

One missed update is all ransomware needs to get in.

No view of what is happening

Without monitoring, problems surface only when staff complain.

Logins already for sale

Company credentials show up on the dark web before anyone notices.

An IT bill you cannot predict

Break-fix costs peak when you are already in a crisis.

Managed IT services for one monthly fee, so four things come off your plate.

Support

  • Unlimited remote support
  • Priority response
  • US-based engineers
  • Password management

Security

  • EDR as well as a managed firewall
  • Duo MFA
  • Dark web monitoring
  • Phishing drills

Continuity

  • Cloud backup and recovery
  • Backup cellular internet for when lines drop
  • Tested restores
  • Annual pen testing

Compliance

  • PCI compliance help
  • Written security policies
  • Quarterly IT reviews
  • R2v3 certified disposal

There are no per-ticket charges, and security is included instead of sold as an add-on.

Reactive IT costs more than it looks

When this happensWithout SilverbackWith Silverback
When a server goes downCall, wait, then pay hourlyAlert fired before anyone noticed
The monthly IT billChanges every monthOne flat rate
Security gapsFound when an audit or a breach exposes themFound, then closed on a schedule
Stolen passwordsNobody is watching until it is too lateDark web monitoring as well as MFA
When something breaks between vendorsThree vendors, three answersOne partner, one number
Old laptops and drivesIn a closet, while the data stays intactWiped and certified, then bought back

Managed IT services start with an assessment, then a plan

  1. 1Step 01

    Assess

    We map your network, cloud and security, then rank what we find by risk.

  2. 2Step 02

    Onboard

    Monitoring, backup, patching and security tools go in while staff keep working.

  3. Book a managed IT services assessment

    Under an hour, no cost. The report is yours either way.

    Book now

Managed IT services questions

Still unsure? Call us, and a person picks up instead of a phone tree.

How is pricing worked out?

Tell us your headcount and number of machines, then we give you one flat monthly number instead of a range.

Is support really unlimited?

Yes. Remote support is unlimited, so there are no per-ticket or per-incident charges.

Who answers when we call?

US-based engineers answer Mon to Fri, 8am to 6pm ET, while monitoring runs 24/7.

Are we locked into a long contract?

No. Instead, you can cancel with 30 days' notice.

What happens to old hardware?

We wipe it to R2v3 standards and issue a certificate, then pay buyback value where it has any.

Stop paying for IT only when it breaks.

Book a free assessment or call us about managed IT services for your business. When you call, a real engineer picks up.

Talk to a real person when you call

Hours
Mon to Fri, 8am to 6pm ET
Office
14180 McCormick Dr Bldg L, Suite 7, Tampa, FL 33626, United States
Limited offer

Free network health and security assessment

Under an hour and no cost. Findings are ranked by risk, and the report is yours either way.

  • Network health and patch status
  • Microsoft 365 Secure Score check
  • Backup coverage
  • Dark web credential exposure