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PRIVACY POLICY

Last Updated: December 2025


1. Introduction

Welcome to Silverback Communications. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (sbnetworkit.com) and tell you about your privacy rights and how the law protects you.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, specifically when inquiring about “Products,” “Solutions,” or “Partnerships,” we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Business name and job title
  • Mailing address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. How We Use Your Data

Silverback Communications uses the collected data for various purposes:

  • To provide and maintain the Service (including Inventory management and Data Center solutions).
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Service.
  • To monitor the usage of the Service.
  • To detect, prevent and address technical issues.

4. Disclosure of Data

We do not sell your personal data. However, we may share your information in the following situations:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., shipping partners, payment processors) or to assist us in analyzing how our Service is used.
  • Legal Requirements: Silverback Communications may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Silverback Communications, or protect against legal liability.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Third-Party Links

Our Service may contain links to other sites that are not operated by us (e.g., vendor certification pages or partner websites). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

7. Your Data Rights

Depending on your location, you may have rights regarding your data, including:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@sbnetworkit.com
  • By phone: (888) 391-5211
  • By mail: Silverback Communications 14180 McCormick Rd, Suite L7 Tampa, Florida, 33626